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Changes

Cancelling or Changing a Lahore Car Rental Booking

One policy, stated once, and the same for everyone. Which is less common in this market than it sounds.

Cancel more than 24 hours before pickup and you owe nothing, because nothing was taken to hold the booking. Inside 24 hours, half of the first day is retained. Changes to the time, the date or the vehicle are free whenever the vehicle is available, and if we cannot supply what you booked, we tell you rather than sending something smaller and hoping.

Last updated

16Vehicles, every rate published
24/7Booking and pickup, every day
FreeDelivery anywhere in Lahore
12 hrsDuty hours inside every daily rate
The policy

Four lines, and that is all of it

More than 24 hours before pickup
Free. Nothing was taken, so nothing is owed
Inside 24 hours
Half of the first day is retained
Changing the date, time or vehicle
Free, subject to the vehicle being available
Shortening a multi day booking
You pay for the days you took, plus half of the next day if you tell us on the day itself
If we cancel
We replace the vehicle at your quoted rate. You are never worse off for our problem
Advance taken to hold a booking
None

Last updated

The reason a cancellation policy can be this simple is the absence of an advance. Almost everything complicated about cancellation terms in this industry exists to govern money that has already changed hands.

The market

What else is published in Lahore

Cancellation is one of the few terms operators here do write down, which makes the variation instructive. From published Lahore pages read in August 2026:

  • Free up to 24 hours before pickup, with a 25 per cent advance retained inside that window. Clear and reasonable.
  • A penalty of 30 per cent of the total rental amount in case of cancellation, with no time window attached at all. On a five day Prado booking that is a substantial sum for changing your mind a week out.
  • Advance payment is not refundable in case of cancellation and, on the same site, advance payment is refundable if the trip is cancelled before 24 hours. Two live pages, two policies, no way to know which governs your booking.
  • Seven days notice required to end a monthly rental, plus a full day's charge with fuel and driver costs on early termination.
  • Nothing at all, on most sites. The question simply is not addressed.

The question worth asking

Not what is your cancellation policy, which produces a friendly answer. Ask: if I cancel tomorrow morning, in rupees, what do I owe. A policy that cannot be converted into a figure is not a policy.

Tell us the dates and we will send the full price.

The rate, the duty hours, the overtime and every extra, in one message, before you commit to anything.

Questions

Asked and answered

The questions people actually put to us on this subject, with the figures rather than a promise to discuss them.

What is the cancellation policy for rent a car in Lahore?

Ours is free above 24 hours and half of the first day inside it. Across the market it varies from free cancellation to a 30 per cent penalty on the whole rental, and at least one operator publishes two different cancellation policies on two live pages of the same site.

Do I lose my advance if I cancel?

There is no advance with us, so there is nothing to lose. Where an advance is taken elsewhere, published terms range from fully refundable above 24 hours to not refundable in any circumstances.

Can I change the date or the time?

Yes, free, whenever the vehicle is available. Tell us as early as you can and it is usually straightforward. A change made an hour before pickup is a different conversation from one made the night before.

What if you cancel on me?

We tell you as early as we know and we find you the vehicle from elsewhere in the fleet at the rate you were quoted. A booking we cannot fill is our failure to solve, not yours to absorb.

What if the car arrives and it is not what I booked?

Refuse it and call the office. You owe nothing for a vehicle you did not book and did not take.

How it works

Booking a car in Lahore, start to finish

Four steps, and the price is settled at step two rather than at the kerb.

1

Send the dates

Message or call with the dates, the pick-up area and roughly what you need the car for. No account, no form to fill in.

2

We send the whole price

The daily rate, the duty hours, the overtime rate, the fuel rule and anything else that applies, in writing, before you agree to it.

3

The car comes to you

Delivered free to your address anywhere in Lahore, with the driver, at the hour you asked for. We confirm the model year and the registration before dispatch.

4

Pay at the end

Settle when the car goes back, against the figures you were quoted. No security deposit is held, and nothing is added afterwards.

Coverage

Where we deliver, and how far we drive

Delivery inside Lahore is free, at any hour. Out of city fares carry the fuel and the motorway tolls inside them.

Areas we deliver to

DHA LahoreGulbergJohar TownModel TownBahria TownWapda TownCanttFaisal TownGarden TownThokar Niaz BaigNawab TownAllama Iqbal International Airport

Book your car

Send the dates and get the whole price back

This opens WhatsApp with your details already written out. Nothing is charged and nothing is held until you agree the figure.

Ready to book your ride?

Send the dates and the pick-up area. We will send the full price, in writing, before you commit to anything.

Call or message0321 5585276Someone answers at any hour.
Where we are18C Raiwind Road, Block C, Nawab Town, LahoreOpen in Google Maps
HoursOpen 24 hours, every dayDelivery and collection at any hour, at no extra charge.